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Return Process

  1. Initiating a Return: To start the return process, please contact our customer service team or visit your account page on our website. Provide the necessary details such as order number, item(s) being returned, and the reason for the return.

  2. Return Authorization: Once the return is approved, you will receive instructions on how to return the item(s) to us.

  3. Refund or Exchange: Upon receiving and inspecting the returned items, we will proceed with the refund or exchange as per your request and our policies.

Important Notes:

  • Return Shipping: The cost of return shipping may vary based on the product and the reason for return. Please confirm return shipping details with our customer service team.

  • Refund Processing: Refunds will be processed within a reasonable timeframe after the returned items are received and inspected.

  • Exceptions: Certain items might not be eligible for returns due to hygiene reasons or other specific conditions. Please refer to the product description or contact us for clarification.

This return policy is designed to ensure a smooth and convenient experience for our customers. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team.

Thank you for shopping with us. Your satisfaction is our priority. Contact: askpisces@gmail.com with any questions!

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